Electronic Market Systems Application Support Engineer

Talan USA

New York

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Technology, Banking & Finance, Business & Consulting
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*This position is not available to J-1 visa seekers*

The Company


Talan USA is the American subsidiary of Talan, a French consulting firm with more than 3000 employees worldwide, and locations in eight countries (four continents).  In 2019 and for the 5th consecutive year, Talan has been recognized with the Great Place to Work award. 

Talan USA offers employees a dynamic work environment, growth opportunities and a competitive compensation package, including generous paid time off, health and 401K plans.

Each Talan consultant will join one of our two divisions: IT Consulting or Business Consulting and will be working at our client sites.

Our success is measured by both our employee and client satisfaction, which is our priority.

Electronic Market Systems Application Support Engineer



Were looking for a candidate to support and provide business analysis to the global market electronic market access systems of one of our clients, a major leading Global Corporate & Investment Bank located in the heart of Manhattan.

The ideal candidate has a strong knowledge of Operating Systems (Linux), Network and scripting languages such as Python, Perl or Shell scripts.

Ideally, the candidate will have a recent experience supporting or testing direct access market data feed handlers for the US equity, option and/or future markets. The candidate will provide 1st level support on the back-end application, so troubleshooting skills, reactivity and efficiency under pressure are key for this role.




Essential duties and responsibilities include the following. Other duties may be assigned.  

The support engineer will carry out daily production support of Execution Platform back-end system (FO, MO, Clearing, Compliance) for the GM FO desks.

  • Provide first level support on Direct Market Access (DMA) feed handlers and Order Routing system (back-end) for GM FO desks.
  • Understand the whole production set-up from start of day to end of the day processes.
  • Ability to identify issues quickly, knowing their potential consequences on the trading.
  • Must be able to fix quickly, find alternate solutions/workaround or identify the right person that might help
  • Communicate with Stock Exchanges, Development and Front-ends teams
  • Participate in UAT, deployment of application server components
  • Write and maintain production scripts
  • Communicate progress and problems to management, estimating work schedules and anticipating and avoiding problems.
  • Participate in production support improvement
  • Provide Front office support in regards to:
    • Market Access
    • Market Data flows
    • Trading tools used by traders


     Required Qualifications


    Must have Skills:

  • At least 2 years of experience in finance industry (in Order routing systems/Market data/Electronic market support or Market/Exchange connectivity support would be a plus)
  • B.S in Computer Science or other related field of study
  • Strong knowledge of scripts programming, UNIX OS and good Network architecture knowledge
  • Troubleshooting/problems solving
  • Autonomy self-motivated, independent and ability to operate in a highly demanding and challenging environment
  • Good Communication skills both written and verbal
  • Scripting languages (Shell scripts, Python or Perl)

    Important skills

  • Understanding of exchange feeds (ARCA XDP, Nasdaq ITCH, SIP, CQS, UQDF, etc)
  • FIX protocol
  • Basic DB (SQL),client/server knowledge
  • System tuning/performances monitoring and analysis

    Good to have

  • Financial knowledge (EQD products), US exchanges rules
  • Knowledge of Front to Back trading life cycle
  • Small project management experience
  • Experience with Linux performance tuning (application/OS/network)
  • Experience troubleshooting telecommunication issues
  • Low latency monitoring platform, pcap analysis (Wireshark, etc)


Companys Benefits


Talans offices are located in Union Square, right in the center of Manhattan.

Our company benefits include:

  • Competitive salary
  • 401(k) retirement plan with company matching
  • Three weeks of paid vacation per year at hire and up to 5 weeks according to seniority (annual untaken vacation days are cashed out)
  • Eight paid holidays
  • 5 sick days and 2 personal days
  • Company health, dental and vision insurance plans
  • Other benefits such as sick and personal days, transit benefits and perks.

Join us!

Interested in this position?

  • Please send your resume to recruitment@talan.com and mention the position job title.
  • Consult our website and our ads: www.talan.com

*This position is not available to J-1 visa seekers*

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